Customer Compromise

Posted by MM on July 26, 2003

Hi,

Need help on the following two sentences:

1. In order to create next generation products, businesses have to break customer compromise.

Question: What does "customer compromise" mean here?

2. In this modern world, product complexity is outstripping customer sophistication.

Question: What does "customer sophistication" mean here?

Thanks.

• Customer Compromise James Briggs 07/26/03
  • Customer Compromise Barney 07/26/03