UK banking giant de-pants irate customer over password
By Joel Hruska | Published: August 28, 2008 - 12:30PM CT
"Lloyds TSB is the fifth-largest banking group in the UK, but the bank's recent actions prove it still cares about the little guy...
Steve Jetley of Shrewsbury discovered this firsthand, after he changed his telephone banking password to "Lloyds is pants" ("rubbish" to us American sods on the wrong side of the pond). Upon calling in, Jetley discovered that his "pants" password didn't match what was in the system. Instead, his password had been changed to "no it's not." Initially, this was no big deal."